Privacy Policy
The following privacy statement applies to all visits, transactions, and agreements with Trofi-Pack B.V. (Chamber of Commerce number: 66486084), Harnaschdreef 10, 2635 BT Den Hoorn (www.trofipack.nl).
Basis for processing personal data
Trofi-Pack B.V. processes your ordinary personal data according to the legal bases of the GDPR law. Based on this law, we may invoke one or more of the following bases:
- Consent of the data subject (Newsletters, agreements)
- Necessity for the performance of a contract
- Necessary for compliance with our legal obligations
- Protection of legitimate interests (contract processing / personnel administration)
Purposes of processing
Trofi-Pack B.V. processes your personal data for:
- Execution of agreements, transactions, and services
- Relationship management
- Newsletters
- Product and service development
- Administrative activities
- Determining strategy and policy
- Personnel administration
- Job application process
- Offers
Trofi-Pack B.V. processes personal data necessary to fulfill the agreement. This data is collected in an agreement or has been provided by you with a previous agreement. We will send an order confirmation, an invoice, and if necessary, a reminder or notice. By placing an order, you also consent to the use of the personal data provided by you for administrative processing. Without this processing, we cannot provide our services to you.
Anyone can sign up for our newsletter; we will then regularly send you news by email. These letters contain invisible codes that allow us to track how many people read our newsletter and which topics are clicked on. We do not register anything by name; we only use general information to improve our newsletter. You can also easily unsubscribe from the newsletter via a link at the bottom of the newsletter.
When visiting our website, no personal data will be collected by us without your consent. We do, however, record data that does not contain personal information. This is to gain insight into how our website is used (cookies).
Disclosure of personal data
Trofi-Pack B.V. needs your data for administration purposes, to contact you to fulfill our obligations arising from the agreements made, and to store correspondence details.
If you do not provide data, Trofi-Pack B.V. cannot perform its work, and we cannot serve you. Therefore, providing personal data is a condition for entering into an agreement with Trofi-Pack B.V..
In addition, Trofi-Pack B.V. uses your data to contact you to discuss your order/reservation, which you may appreciate; satisfaction, adjustments, offers (unless you have indicated that you do not wish to receive offers, etc.).
Recipients of personal data
Trofi-Pack B.V. processes your data in a database; this system is used by Trofi-Pack B.V. only for processing and developing our products and services. The Trofi-Pack B.V. database is securely protected according to European standards.
A limited part of personal data will be provided to third parties for purposes necessary to provide our services and to fulfill the agreements made.
The "third parties" Trofi-Pack B.V. uses to provide its services have the necessary (processor) agreements as a basis.
Disclosure to third parties
Your personal data will not be disclosed to third parties without your explicit consent unless it is necessary to execute a specific agreement, provide a specific service, or when required by law. Your personal data will never be disclosed to third parties outside the EU.
Data retention
We will retain your data for as long as necessary for the processing of our agreement and then according to the legal retention periods in our archives.
Newsletter data will be retained as long as you have given consent; once an unsubscribe from a newsletter is received, we will delete the data.
We will not retain your data longer than necessary.
In the case of a job application, we will retain your personal data for as long as necessary for the application process.
If no relationship is established, we will delete your data or ask for permission to retain your data longer.
Data security
Trofi-Pack B.V. uses careful security procedures to protect processed data, including preventing unauthorized access to this data. Trofi-Pack B.V. also uses an SSL security certificate.
Trofi-Pack B.V. uses an internet company in the Netherlands for its website, which has secured the servers well; your data is secured according to the applicable security standards.
Social Media Buttons
We have a number of social media buttons on our website. This is to make it as easy as possible to share messages. The social media channels use cookies and adhere to the EU-US Privacy Shield. We use:
Cookies
Trofi-Pack B.V. uses two types of cookies on its website:
- Functional cookies: The main purpose of these cookies is to save you time and effort. For example, if you customize a webpage to your personal preferences or navigate within a website, cookies remember the selected settings and preferences for future use. When you revisit the website later, the previously entered data can be retrieved by cookies, making it easy for you to use the website's features as you have previously set them.
- Analytics cookies: Trofi-Pack B.V. uses analytical cookies (Google Analytics). Through these cookies, Trofi-Pack B.V. gains insight into the use of our website. The information obtained with these cookies is analyzed by Google for us. Visitor privacy is guaranteed with these analytical cookies. With this data, we can optimize our website, thereby improving the user experience for you as a visitor. Google is an American company that stores its data on American servers. Google thus complies with the EU-US Privacy Shield Principles.
Cookies are automatically accepted at Trofi-Pack B.V., but you can change your browser settings so that cookies are not accepted if desired. If you choose not to accept cookies, you may not be able to fully utilize the interactive features of this website or other sites you visit.
Links to other websites
Our web pages contain links to other websites. Trofi-Pack B.V. is not responsible for the privacy policies of websites not under Trofi-Pack B.V.. In this situation, we refer you to the privacy policy of the respective website.
Data breach notification obligation
In the event of a data breach, Trofi-Pack B.V. will immediately report this to our internet agency, which will then report it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in accordance with the GDPR. A data breach is a breach of the security of personal data (hack). All parties involved will also be informed about the data breach, and the risk posed by the data breach will be promptly assessed.
Right of access, rectification, erasure, and objection
You may ask Trofi-Pack B.V. to access the data stored about you. You can also ask Trofi-Pack B.V. to change, supplement, or delete this data.
You can do this by contacting us at info@trofipack.nl.
Upon receipt of your request, it will be assessed according to legal standards before the data is deleted.
You can object to the processing of your data, or you can withdraw your consent to process data. Trofi-Pack B.V. will assess your objection/withdrawal, i.e., whether your objection jeopardizes the processing of the purposes.
If you have complaints about the processing of personal data, you can address your complaint to: autoriteitpersoonsgegevens.nl
Automated decision making
Trofi-Pack B.V. uses automated decision-making regarding the assessment of the creditworthiness of our customers. Trofi-Pack B.V. may conduct research into creditworthiness before carrying out work. If this research yields a negative result, Trofi-Pack B.V. may choose to terminate the agreement. Trofi-Pack B.V. may also, in the case of poor creditworthiness, perform work step by step, with upfront payment as a condition.
Changes
Trofi-Pack B.V. reserves the right to make changes to this privacy policy, for example, due to new legal developments or online services.
You can find the most recent privacy policy in the footer of our website: www.trofipack.nl.